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FAQ’s

Frequently Asked Questions

A: No, we are not a franchise and do not use outside contractors. We are a small, local, family-run business.

A: Yes, all work carried out is invoiced.

A: Typically between 1–3 hours.

A: No, full payment is taken upon completion of the work.

A: Due to the weight of our equipment, we can only carry out work in properties where a lift is available.

A: Yes, we are trained by Prochem International, one of the leading carpet cleaning suppliers and manufacturers.

A: Yes, we will move furniture within reason. However, we ask customers to remove any breakable items beforehand.

A: Our machinery is professional-grade and supplied by Prochem International, a leading name in the industry. Our cleaning solutions are specialist products that are not available in shops and are supplied specifically for professional carpet and upholstery cleaning. We use different solutions depending on the type of work and the level of soiling. Once we assess the job, we will select the most suitable products.

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